discord support

Submit tickets through Discord.

Use Discord for sales questions, migration requests, technical support and announcements. GamePanel and Billing Area shortcuts are available beside it.

Invite

Discord is the contact page.

Join the server for sales questions, support tickets, migration help and announcements.

https://discord.gg/CRBPrbEVpS

Join Discord
Account shortcuts

Panel and billing access.

Use these buttons to jump straight into the server panel or billing area.

Before opening a ticket

Include the details support actually needs.

This makes Discord support feel faster and more professional.

Migration request

Send your current host, server size, world size, plugin/mod list and preferred migration time.

Gold+ includes assisted migration

Crash or lag issue

Send latest.log, crash report, package name, recent changes and whether it happens with players online.

Logs first, guesses later

Billing or access

Use Billing Area for invoices and GamePanel for server access. Discord can help route account issues.

Never share passwords